Ambassador Release Notes - Q2 2026

June 2026

New

Tax forms Tax form collection and handling is now available, including permission controls so only the right roles can access tax data.

Referral rollup report (Advocate Portal) A new referral rollup report table is available in the advocate portal for accounts on V3.

Direct and Other channel attribution Reverse attribution now covers Direct and Other traffic channels, with a matching reporting surface in the admin, so more of your referral activity is attributable.

Dynamic content translation Dynamic content is now translated, extending localization beyond static interface text.

Bulk order endpoints The API supports bulk creation for orders, referral attribution, advocates, and customers, making high-volume imports and syncs substantially faster.

Sendoso payments A payment integration with Sendoso is now available for reward fulfillment.

HubSpot custom objects HubSpot custom objects can now be ingested through the native integration using the private-app path.

Shopify per-client app usage Shopify app usage is now configurable per client account.

AI SEO engine for widgets Widgets now include an AI-driven SEO engine.

Admin navigation restructure (Phase 1) The first phase of a navigation restructure moved five sections to more logical locations in the admin menu.

Improvements

• Rewards: a new rule caps the yearly total amount an advocate can earn from referring a customer.
• Rewards: the redemption table gained additional columns and filters.
• Rewards: selecting items in the vault is faster and clearer.
• Rewards: the "External" fulfillment method no longer requires a redundant fulfillment step.
• Widgets: several enhancements to the widget editor.
• Widgets: the enrollment and sharing widget now supports hidden fields.
• Automations: filter options expanded.
• Automations: a banner now warns you when the draft version of an automation differs from the published one.
• Closed a number of remaining feature gaps between Ambassador 3.0 and the 2.x platform.

Fixes

• The email editor no longer renders a broken QR code.
• Creating or editing a reward with a very large value no longer returns a server error.
• The homepage journey step no longer counts system journeys toward your totals.
• The V3 reward catalog now uses your company's configured currency label.
• Resolved an issue affecting deactivated contacts.

May 2026

New

Roles and Permissions (RBAC) Role-based access control is now available. You can define which users see and do what inside your account:

• A set of default roles ships with sensible permission sets out of the box.
• Permissions are enforced consistently across the admin.
• Custom permissions let you build roles that match how your team actually works.
• Users who reach a screen they don't have access to now see a clear explanation along with the name and email of an admin who can grant access.
• Roles can be created inline while adding a new user, rather than as a separate step.
• Full documentation is available.

April 2026

New

Logs A new logs interface is available in the admin. System activity is now viewable and searchable directly in the platform, with documentation published alongside the release.

In-app admin notifications The admin now delivers push notifications in-app for critical errors, so alerts reach you without relying on email.

System error notifications A new "system errors" notification type alerts admins when the platform encounters an error affecting your account.

Widget and landing page health checks Widgets and landing pages are now monitored automatically. If one stops responding as expected, the platform detects it and raises an alert.

New automation triggers for reward notifications Additional triggers are available when building automations around reward notifications, giving you more control over when advocates are notified.

Improvements

• Order metadata fields are now exposed in the reward table, so order context is visible without leaving the rewards view.

Fixes

• Corrected an issue where coupon codes were not tracking consistently with what was displayed.

Security and platform

• Applied security updates to platform dependencies.
• Migrated US tracking snippet infrastructure to improve delivery reliability.